Unlock Primark Click & Collect with myUKaddress.
You shop. We get it to the rock.
Please note you can now send parcels to the USA. Please click here for more information.
Send a parcel to anywhere in the world. Simply select your parcel format and destination, then add tracking, compensation and delivery time to meet your needs.
Use our postage calculator to guide you to your final cost or scroll down for an overview of the postage rates and additional options below
Please note that as of January 2021 any items being sent internationally must now include an electronic customs form in advance of posting. You can access the form here or click on the link for more information.
Customs forms are also required when posting items of value to the UK, Alderney, Herm, Sark, Jersey and the Isle of Man. Please see the information on Customs Forms on the blue links menus for more information. These forms can be filled out manually in any of our Post Office branches.
If you are sending your items to any European or International destination you must fill in your customs form online here or you can use one of our kiosks at any of our Post Office branches where our staff will be happy to help.
If you are sending items to the UK, Jersey or the Isle of Man, Alderney, Sark or Herm please read the below to determine which Customs Form you will require.
You will need to complete a CN22 form if;-
- The value of the goods you are sending is less than £270
You can download the interactive CN22 Customs Form from here and either complete the fields (highlighted) on screen and print or print the form and fill it in by hand. Printed copies are also available to complete at any of our Post Office Branches
You will need to complete a CN23 form if;-
- you have requested the cheapest service, rather than the fastest (in which case our large parcel service is used regardless of the size of your item) or
- your item is a large parcel size or
- The value of the goods you are sending is £270 or more
- Your item is being sent for repair/return
You can download the interactive CN23 Customs Form from here and either complete the fields (highlighted) on screen and print, or print the form and fill it in by hand. Printed copies are also available to complete at any of our Post Office Branches
Parcel Sizes
Maximum Size
| Length + width + depth combined must not exceed 90cm, and no one side must exceed 60cm |
Maximum Weight
| Weight: | 2kg |
Examples
- Most Books
- Parts and Samples
Maximum Size
| Diameter: | 7cm |
| Length: | 90cm |
| Combined Maximum Size: | Length + twice the diameter (combined no more than 104cm) |
Maximum Weight
| Weight: | 2kg |
Examples
- Posters
- Large cylindrical packages
Maximum Size
| Length: | 61cm |
| Width: | 46cm |
| Thickness: | 46cm |
Maximum Size
| Weight: | 20kg |
Examples
- Most Book
- Shoes
- Clothes
Maximum Size
Length: 150cm
No one dimension must exceed 150cm.
The combinded length + girth* must be no more than 300cm.
*The girth of a parcel is the four shortest sides added together.
Maximum Weight
Weight: 30Kg
Examples
- Printers
- Duvets
- Golf clubs
Standard Parcel Rates from 1st April 2026 (By Air)
| Bailiwick | UK, IOM, Jersey | |
| Standard Parcel | 250g | £2.08 | £4.60 |
| 500g | £2.71 | £5.18 | |
| 1kg | £4.20 | £7.30 | |
| 1.5kg | £6.51 | £11.03 | |
| 2kg | £7.39 | £13.13 | |
| 5kg | £10.68 | Please see our large and Priority service options. | |
| 10kg | £13.87 | ||
| 20kg | £18.23 |
| Europe | ROW | ||
| Small Parcel | 250g | £6.83 | £11.34 |
| 500g | £10.57 | £18.15 | |
| 1kg | £17.03 | £25.35 | |
| 1.5kg | £24.85 | £34.21 | |
| 2kg | £32.69 | £43.08 |
Scroll down to see additional service, compensation options and compensation payable.
Large Parcels from 1st April 2026
This is our standard parcel service for Large Parcels to the Bailiwick, UK, Isle of Man and Jersey.
- 30kg is the maximum weight limit for individual parcels.
- Items are compensated up to £50 for loss or damage. Compensation upgrade is available up to £250.
- It is important that all Large Parcels are adequately wrapped and packed to prevent items being damaged.
|
| Bailiwick | UK, IOM, Jersey |
| Large Parcel | 5kg | £10.00 | £25.00 |
| 10kg | £13.50 | £27.50 | |
| 20kg | £16.80 | £30.00 | |
| 30kg | £20.00 | £30.00 |
Large Parcels have compensation included up to £50, but other compensation options up to £250 are available (see tables under Compensation options).
Priority Large Parcel Weight Limits by destination 2026
| Countries | Priority Parcels Max Weight (kg) |
| Albania | 20 |
| Algeria | 20 |
| Andorra | 30 |
| Angola | 30 |
| Anguilla | 20 |
| Antigua and Barbuda | 30 |
| Argentina | 20 |
| Armenia | 20 |
| Aruba | 20 |
| Australia | 20 |
| Austria | 30 |
| Azerbaijan | 30 |
| Azores | 30 |
| Bahamas | 10 |
| Bahrain | 20 |
| Balearic Islands | 30 |
| Bangladesh | 20 |
| Barbados | 30 |
| Belarus | 20 |
| Belau (Palau) | 30 |
| Belgium | 30 |
| Belize | 30 |
| Benin | 30 |
| Bermuda | 20 |
| Bhutan | 30 |
| Bolivia | 30 |
| Bonaire | 30 |
| Bosnia-Herzegovina | 30 |
| Botswana | 30 |
| Brazil | 30 |
| British Virgin Islands | 30 |
| Brunei Darussalam | 30 |
| Bulgaria | 30 |
| Burkina Faso | 30 |
| Burundi | 30 |
| Cambodia | 30 |
| Cameroon | 30 |
| Canada | 30 |
| Canary Islands | 20 |
| Cape Verde Isles | 30 |
| Cayman Isles | 10 |
| Central African Republic | 30 |
| Ceuts | 30 |
| Chad | 30 |
| Chile | 30 |
| China (People's Republic) | 30 |
| Christmas Islands | 20 |
| Cocos (Keeling Islands) | 20 |
| Colombia | 20 |
| Comoros | 30 |
| Congo (Democratic Republic) | 30 |
| Cook Islands | 20 |
| Costa Rica | 30 |
| Croatia | 30 |
| Cuba | 10 |
| Curacao | 30 |
| Cyprus | 30 |
| Czech Republic | 30 |
| Denmark | 30 |
| Djibouti | 20 |
| Dominica | 20 |
| Dominican Republic | 30 |
| East Timor | 30 |
| Ecuador | 30 |
| Egypt | 30 |
| El Salvador | 30 |
| Equatorial Guinea | 20 |
| Eritrea | 30 |
| Estonia | 30 |
| Eswatini | 30 |
| Ethiopia | 30 |
| Falkland Isles | 30 |
| Faroe Islands | 20 |
| Fiji | 30 |
| Finland | 30 |
| Finland - Aland Islands | 30 |
| France | 30 |
| France - Corsica | 30 |
| French Guiana | 20 |
| French Polynesia | 30 |
| French West Indies | 30 |
| Gabon | 30 |
| Gaza & Khan Yunis | 30 |
| Georgia | 20 |
| Germany | 30 |
| Ghana | 30 |
| Gibraltar | 30 |
| Greece | 30 |
| Greenland | 20 |
| Grenada | 30 |
| Guadeloupe | 20 |
| Guam | 30 |
| Guatemala | 30 |
| Guinea | 20 |
| Guyana | 30 |
| Haiti | 30 |
| Honduras | 30 |
| Hong Kong | 30 |
| Hungary | 30 |
| Iceland | 30 |
| India | 30 |
| Indonesia | 30 |
| Iran | 20 |
| Iraq | 20 |
| Ireland (Republic) | 30 |
| Israel | 20 |
| Italy | 30 |
| Ivory Coast | 30 |
| Jamaica | 30 |
| Japan | 30 |
| Jordan | 30 |
| Kazakhstan | 20 |
| Kenya | 30 |
| Kiribati | 20 |
| Kosovo | 30 |
| Kuwait | 30 |
| Kyrgyzstan | 30 |
| Laos | 30 |
| Latvia | 30 |
| Lebanon | 30 |
| Lesotho | 30 |
| Liberia | 30 |
| Liechtenstein | 20 |
| Lithuania | 30 |
| Luxemourg | 30 |
| Macao | 30 |
| Madagascar | 30 |
| Madeira | 30 |
| Malawi | 20 |
| Malaysia | 30 |
| Maldives | 30 |
| Mali | 30 |
| Malta | 30 |
| Marshall Islands | 20 |
| Martinique | 30 |
| Mauritania | 30 |
| Mauritius | 30 |
| Melilla | 30 |
| Mexico | 30 |
| Micronesia (Federated States of) | 20 |
| Moldova | 30 |
| Monaco | 30 |
| Mongolia | 20 |
| Montenegro | 30 |
| Montserrat | 30 |
| Morocco | 30 |
| Mozambique | 30 |
| Myanmar (Burma) | 20 |
| Namibia | 30 |
| Nauru | 30 |
| Nepal | 20 |
| Netherlands Antilles | 30 |
| Netherlands | 30 |
| New Caledonia | 20 |
| New Zealand Island Territories | 20 |
| New Zealand | 30 |
| Nicaragua | 30 |
| Niger | 30 |
| Nigeria | 30 |
| North Macedonia | 30 |
| Northern Mariana Islands (incl. Saipan) | 20 |
| Norway | 30 |
| Oman | 30 |
| Pakistan | 30 |
| Panama | 30 |
| Papua New Guinea | 25 |
| Paraguay | 30 |
| Peru | 30 |
| Philippines | 20 |
| Poland | 30 |
| Portugal | 30 |
| Puerto Rico | 30 |
| Qatar | 20 |
| Reunion | 30 |
| Romania | 30 |
| Russia | 30 |
| Rwanda | 20 |
| Samoa (American) | 20 |
| Samoa (Western) | 20 |
| San Marino | 30 |
| Sao Tome & Principe | 30 |
| Sarawak | 30 |
| Sardinia | 30 |
| Saudi Arabia | 30 |
| Senegal | 30 |
| Serbia | 30 |
| Seychelles | 30 |
| Sicily | 30 |
| Sierra Leone | 30 |
| Singapore | 30 |
| Slovakia | 30 |
| Slovenia | 30 |
| Solomon Islands | 30 |
| South Africa | 30 |
| South Georgia | 30 |
| South Korea | 30 |
| South Sandwich Islands | 30 |
| Spain | 30 |
| Spanish Territories of North Africa | 30 |
| Spitzbergen | 30 |
| Sri Lanka | 30 |
| St. Christopher (Kitts) & Nevis | 30 |
| St Eustatius | 30 |
| St Lucia | 20 |
| St Maarten | 30 |
| St. Pierre & Miquelon | 30 |
| St. Vincent & The Grenadines | 30 |
| Sudan | 30 |
| Suriname | 30 |
| Sweden | 20 |
| Switzerland | 30 |
| Taiwan | 30 |
| Tajikstan | 30 |
| Tanzania | 30 |
| Thailand | 30 |
| The Gambia | 10 |
| Tibet | 30 |
| Togo (Republic) | 30 |
| Trinidad & Tobago | 20 |
| Tunisia | 30 |
| Turkey | 30 |
| Turkmenistan | 10 |
| Turks & Caicos Islands | 20 |
| Tuvalu | 30 |
| Uganda | 30 |
| Ukraine | 20 |
| United Arab Emirates | 30 |
| Uruguay | 30 |
| USA | 30 |
| Uzbekistan | 30 |
| Vanuatu | 20 |
| Vatican City | 30 |
| Venezuela | 30 |
| Vietnam | 30 |
| Virgin Islands of USA | 30 |
| Wake Island | 20 |
| Wallis & Futuna Islands | 30 |
| Zambia | 30 |
| Zimbabwe | 20 |
Additional Service and Compensation Options from 1st April 2026
Please note that ceramics and glassware are compensated for loss not damage.
| Additional level of compensation | |||
| £50 | £250 | £500 | |
| Bailiwick | Included | +£8.50 | x |
| UK, IOM, Jersey | Included | +11.55 | |
| Europe, Rest of World | Included | +£13.65 | x |
Large Parcel Rates with additional compensation
|
| Bailiwick up to £250 compensation | UK, IOM and Jersey up to £250 compensation |
| Large Parcel | 5kg | £18.50 | £36.55 |
| 10kg | £22.00 | £39.05 | |
| 20kg | £25.30 | £41.55 | |
| 30kg | £28.50 | £41.55 |
Priority Large Parcel Rates to Europe
Use our Priority Service when speed and compensation are your priority. Our Priority Service offers you the perfect balance between speed and price with delivery from six working days to major destinations worldwide.
- 30kg is the maximum weight limit for individual parcels to most destinations.
For more information contact Customer Services or see 'The Weight Limits by Destination' information above. - Compensation up to £50 for loss or damage is included. Compensation upgrade available up to £250.
- End to end tracking to major destinations worldwide.
|
| Up to £50 compensation | Up to £250 compensation |
| Large Parcel | 2kg | £66.15 | £79.80 |
| 5kg | £72.45 | £86.10 | |
| 10kg | £86.10 | £99.75 | |
| 15kg | £107.10 | £120.75 | |
| 20kg | £118.65 | £132.30 | |
| 30kg | £163.80 | £177.45 |
Priority Large Parcel Rates to Rest of World
Use our Priority service when speed and compensation options are your priority.
|
| Up to £50 compensation | Up to £250 compensation |
| Large Parcel | 2kg | £99.75 | £113.40 |
| 5kg | £127.05 | £140.70 | |
| 10kg | £154.35 | £168.00 | |
| 15kg | £195.30 | £208.95 | |
| 20kg | £212.10 | £225.75 | |
| 30kg | £289.80 | £303.45 |
Signed For Service to Bailiwick, UK, Isle of Man and Jersey
| Bailiwick | UK, Isle of Man and Jersey | |
| Standard Parcel | 250g | £3.98 | £6.50 |
| 500g | £4.61 | £7.08 | |
| 1kg | £6.10 | £9.20 | |
| 1.5kg | £8.41 | £12.93 | |
| 2kg | £9.29 | £15.03 | |
| 5kg | £12.58 | x | |
| 10kg | £15.77 | x | |
| 20kg | £20.13 | x |
To send parcels to Europe or Rest of World where a signature on delivery or tracking is required please refer to our International Tracked & Signed or International Tracked Service Rate Tables
Use Special Delivery for next day guaranteed and secure delivery. Ideal for urgent or valuable items.
The tables directly below shows the additional cost to upgrade your service to Special Delivery by 1pm. Scroll further down to see the total costs and cover options available.
| Additional cost | Bailiwick | UK |
| Special Delivery 1pm (max 20kg) | +£5.25 | +£9.05 |
Upgrade to 9am service (UK only) or Saturday Delivery^ for the extra additional costs shown below.
| Upgrade cost | Bailiwick | UK |
| Special Delivery 9am (max 2kg) | X | +£14.20 |
| Saturday Special Delivery | +£2.85 | +£2.85^ |
^Saturday service not available in Jersey, Herm, Alderney, Sark and some UK and IOM businesses such as banks, building societies, travel agents and jewellers.
CN22 Customs Form
For sending items under £270 in value, please attach a CN22 Customs form to your parcel.
Please note all Parcelforce items must have a CN23 Customs form attached. (see CN23 form for details)
Download the interactive CN22 Customs form(s) from the link below and either complete the fields (highlighted) on screen and print, or print the form and fill it in by hand
CN23 Customs Form for items to UK, Jersey, Alderney and IOM
Please attach a CN23 Customs form to your packet/parcel when:
- Sending items over £270 (even if sent by Special Delivery)
- Sending items of any value if it is a large parcel (all large parcels have to go via Parcelforce)
- Sending any size parcel by Parcelforce service (small or medium parcels can also be sent using Parcelforce)
Download the interactive CN23 Customs form from the link below and either complete the fields (highlighted) on screen and print, or print the form and fill it in by hand