We receive a growing number of items each day that either have insufficient stamps to cover the postage or no stamps at all.
Therefore we are taking additional steps to ensure that all posted items have the necessary costs paid before delivery can take place.
From Monday 5 September 2011 all items posted for delivery in the Bailiwick will be subject to our Underpaid or Unpaid Postage and Fees scheme.
For individual items we will send a card to the recipient, which is similar to the ‘while you were out' card, to explain that an item has been held at Guernsey Post's headquarters as insufficient postage has been paid. The card will specify the associated costs to receive the item. The recipient will be given 90-days to visit Guernsey Post, examine the item and decide whether they want to pay the associated costs to receive it.
Currently the costs associated with underpaid items are twice the difference of the underpaid amount plus a £1 administration fee. Please note we only accept cash payment due to the low charges involved.
Items received by Royal Mail, or any other postal administration, sent into the Bailiwick will also have the associated costs collected on their behalf. Items sent internationally with insufficient postage paid will be returned to sender. If a return address is not included on the item then it will be held by us for collection for up to 90-days and may be destroyed after this time.