We pride ourselves on our personal Parcel delivery service and if you are not at home when we call, your postman or post woman will leave a ‘Delivery’ card.
This enables you to collect your item from our Mail Collection Counter at Envoy House after the time stated on your card. Residents of Alderney, Sark and Herm can collect items from their post office in the same way. You will need to bring the card and an accepted form of photographic identification such as a driving licence. If someone else collects the item for you, that person must bring the card, with your signature on it, together with proof of your identity.
Alternatively we can redeliver your item as addressed or to another on island address, free of charge, Monday to Friday, some time between 8am and 5pm.
|Envoy House Mail Collection Counter opening times|
|Monday to Friday||7am to 6.30pm|
|Saturday||9am to 12pm|
If items are not collected or re-delivered within three weeks of the original date attempted for delivery (or one week for Recorded items) they will be returned to sender.